Challenge:
Elevance needed to ensure workers were properly classified at federal, state, and local levels, but manual review was inconsistent and exposed the company to compliance risk.
Solution:
We built an automated assessment tool with pass/fail scoring, resolution guidance, and an audit-ready trail. It supports HR, legal, and compliance in shared decision-making.
Results:
- Standardized classification across all jurisdictions.
- Enabled fast, repeatable assessments at scale.
- Provided defensible records for audits or legal reviews.
Outcome:
Elevance turned a risky manual process into a reliable compliance engine across the workforce. The platform is currently testing US workers, with tentative plans to roll out to the global workforce.